You will be prompted to select your desired shipping method for your order during checkout. Each shipping method has its own restrictions and charges that will be automatically applied to your order. As you update your shipping method, your order total will also adjust accordingly. Free shipping automatically applies to all orders over $150 (limited to orders in Canada and the USA only).
Your order will be shipped within 3 to 5 business days (Monday through Friday, excluding statutory holidays). Made to order items are processed in the order they are received and require an 8-week fabrication time, depending on the item.
RULES & RESTRICTIONS
- All orders are shipped through Canada Post.
- Shipping estimates do not include processing time.
- Processing time is between 3 to 5 business days.
- Free local pick up is available from our East Hawkesbury Studio - please contact us for more information.
- Pickup may be available from Vanier College in Montreal during the academic year (mid-August to mid-May) - please contact us for more information.
ESTIMATED DELIVERY TIME
- Quebec and Ontario: 1 - 3 business days
- Other provinces: up to 7 business days
- United States: 5 - 8 business days
We are currently shipping within Canada and the United States only.
MISSING OR LOST PACKAGES
We are responsible for your purchase until it reaches the post office. We are not responsible for packages that are lost during transit.
Please verify your address before placing an order, as we will ship the item to the address specified. We are not responsible for incorrect addresses.
Orders are shipped to the USA by Canada Post Small Packet USA Air (untracked) and usually arrives within 5-8 business days.* Other shipping options are available at additional cost.
We are not responsible for any customs fees or duties that you may incur, or for delays due to customs.