FAQs

Can I wash my bag?

I depends. Bags that are made with 100% cotton fabrics, such as our giant tote bags, and can be washed by hand or by machine on the gentle cycle and hung to dry. You may also use an iron on the cotton setting to remove any wrinkles.

Bags that have natural cork can be washed with cloth wet with warm water and soap. Once clean, rinse the soap with plenty of water, and let it air dry. Do not wash in the washing machine.

Bags that are made with waxed canvas should not be washed. Instead shake or brush off dirt. Spot clean with cold water, mild soap (do not use detergent), and sponge or brush. Rinse with cold water, and air dry.

Bags that are made with a fleece interlining may lose their structured shape if machine washed. Spot wash with cool to lukewarm water and let air dry. 

I saw a bag I loved on your website, but it's sold out. Will you make any more with that design?

All my fabrics are purchased in small quantities and I make the most I can with each fabric. In some cases I am able to purchase more from my suppliers. Please get in touch and I can see if the fabric is still available.

I love your bags, but do you have any with a specific design/pattern (unicorns, skulls, etc)?

I love to hear from customers who are looking for specific designs or patterns, and I tend to keep them in mind when I visit my suppliers. If you are looking for something specific, please send me an email and I'll try my best to find it!

Is it possible to have a bag with extra pockets, a longer strap, made smaller/larger?

I do take on custom orders such as this from time to time. Modifications have an added depending on the work to be done, and the decision to accept a custom order depends on whether there is room in my schedule to complete it. Please fill out the form here and I will get back to you as soon as possible. (Please note that I am not able to take on any custom orders during the busy Holiday Season, October - December)

I’m looking for a bag style that you don't carry. Can you make it for me?

Unfortunately, I am not taking requests for custom design work at this time. But please do let me know what style you are looking for - I may be able to add it to the collection in the future.

I just placed an order. When can I expect it to arrive?

Great! I can't wait to get it out to you! All of the products on the website are ready to ship. Shipments are sent out in 3-5 business days. Please note that due to the current COVID-19 Pandemic, shipping times are taking longer than usual.

Have a question I haven't answered? Please get in touch!